Patients & Visitors

Patient Experience Matters

Your experience matters

Share your experience

Patient Experience matters at the RUH and feedback is very important if we are to provide a quality service which meets the needs of patients, families and carers. We welcome your comments about your experiences of the services provided by the RUH to help us improve.

Tell us what you think

Friends and Family Test (FFT)

FFT is a way for you to provide anonymous, real time feedback about the service you have been using.

RUH Outpatient Appointment Questionnaire

If you have recently had an RUH outpatient appointment - by telephone, video or face-to-face at the hospital - we would like you to tell us about your experience.

Other ways to tell us about your experience

Click on the links to find out more:

Talk to us on social media:

back to top


You can tell PALS about your experiences of the RUH.

You can telephone us:

01225 825656
01225 826319

You can email us:

You can write to us:

Royal United Hospitals Bath NHS Foundation Trust
Combe Park

back to top